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82 comments

This company buys your contact information and relentlessly telephones your house phone, cell phone even work phone to push a free auto insurance quote you never requested--their lists are soooo bad they market to seniors, disabled individuals, children and people who do not own a vehicle or drive. And once they have your number they call four times daily until you blow a gasket--if you do get conned into providing your vehicle info the will ask if your rent or own your home then start pushing home insurance on you...they also specialize in selling bogus auto warranties that cover nothing and cost you a bundle.

If you get a call on your caller ID from Insurance Express do not waste your time listening to this garbage or tell them to place your info on the do not call list immediately.

Location: North Andover, Massachusetts

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Guest

Yes they are telephone spammers ! Just keep calling abou the quote "you requested" when you have never spoken to them.

Guest

Your article should not be top rated so much better reviews than yours on here for insurance express, so I'm going to contact the pissed consumer and have you taken down from top rated I hope you enjoyed being there but its time to move on to put the rightful reviews going there in the top slot

Guest

Just got a call from them. My husband got rear ended a few weeks ago.

We thought it was the person that he had the accident with so we tried to call back.

They hung up on me 4 times and finally i told them to never call my number again. This insurance is shady as ***!

Guest

Went into Insurance Express the other day because I was absolutely FED UP with my insurance company (not mentioning names) jacking up the prices whenever they wanted. I had that policy for so long that frankly I didn't know where to start to find a good company.

The agents there were all sweet and willing to answer any questions that I had (which were numerous). They were able to get me an amazing deal with a new company, and I couldn't be happier with them!

Guest

I just walked in to Ins. Express to see about a quote and within 15 min not only did i save $$ on my auto but they gave me a great rate on my home as well!!!

the staff is friendly and the quick service was great!

I will tell all I know about them as I saved over $400.00 a year!!! Thank you Express.....

Guest

Insurance Express was so helpful when I needed a quote for auto insurance. They worked quickly and diligently to find me the best coverage that fit me for a great price.

The agents are very nice and take the time to explain everything so you're not leaving with questions. It was refreshing to deal with an agent that was looking out for my best interest.

Guest

My car had finally died and I needed to get another car. In order to get the car I obviously needed to insure it first.

I came to insurance express to see what my options were for insurance because i was going from my parent's policy to my own. As soon as i walked in I was greeted with smiling faces and friendly people. They helped me find a REALLY good deal for full coverage and they took a lot of the stress off my shoulders as a first time buyer.

As for calls, I haven't had any spam calls or anything like that from them. Only the occasional e-mail from my insurance company with tips on safety.

Guest

I have been going to Insurance Express for the past couple of months. They have been extremly helpful during the whole transition from one company to theirs.

Justin helped me personaly one several issues when I was having difficulty picking packages.

Guest

I have never received a call from them but I hear they help with finding the best auto quotes in your area. I'd say they are trying to help. If I didn't want any insurance a simple no and don't call back is suffice, not a let's boycott this business because I am having a bad day.

Now that I think of it, I could use a better auto insurance quote!

Guest
reply icon Replying to comment of Guest-1137033

please us at insurance express we would love to help you save moeny

Guest

The girls at Insurance Express are extremely helpful. I'm so glad that I decided to shop around because they saved me a substantial amount of money on my auto and home insurance.

I've never seen a friendlier staff. Thank you Insurance Express!

Guest

I have been a customer of Insurance Express for several years now, and every time I go into the office they greet me with a smile. One time in the winter I got stuck in the parking lot and they literally came out to help give my car a push!

They are always there to help, whether it be by saving me money, or listening to me complain about my day. They feel like family and I wouldn't trade that for anything. To anyone else reading the comments please take the complaints with a grain of salt.

It's sad that people need to make up stories to feel important.

You will always have my support Insurance Express!

Guest

My name is Justin theriault I'm the manager in the Salem Nh office on south Broadway I have to say you all who have complained can eat me!! I will continue to harass you ALL!!!!

I pretend at work to be a nice guy but I'm not!! I work for a *** named jen!! Thank god she leaves around 5 I secretly hate her!!! I will have the owners job someday!!

You think I'm mean now?? You just wait!!!

Guest
reply icon Replying to comment of Guest-1133026

I'm really sorry you feel the need to pretend to be me, as I'm sure you are most likely upset because you are no longer an employee. I would ask that you stop pretending to be me, as identity theft and defamation of character are illegal.

Guest

I totally get it I was going to the interview and a friend of mine told me.you don't want to work there, he said he knew someone who worked there in Salem Nh office on north or south Broadway and the managers were jerks to her some guy Justin was hitting on her constantly!!! And Leo Martinez said he wanted to hang out with her???

You don't want to hang out with management! They shouldnt even be asking too!!!!!

Saw people there buying cocaine!! So I didn't go to the interview thank god!!!!!

Guest

*** you ***!!!will NOW get your number and call you late at night since you want to down our company ***!! I run this office in Salem nh,I've been here for years and company won't do anything for you I Will make you regret what you said. Sincerely JUSTIN theriault Lcn manager Salem nh

Guest
reply icon Replying to comment of Guest-1127564

I'm really sorry you feel the need to pretend to be me, as I'm sure you are most likely upset because you are no longer an employee. I would ask that you stop pretending to be me, as identity theft and defamation of character are illegal.

Guest

They called me trying to give me info, from a 702921**** im not interested

Guest

LCN - INSURANCE EXPRESS same BAD BAD ***!!!!

One feeds the other leads. I have my 440 licensure and I work for a real insurance company:

Check into

ALLSTATE

GEICO

Go with a Real Company!

Guest
reply icon Replying to comment of Guest-913228

That's not true at all, Cindy. InsuranceExpress.com has their own staff of lead generators to provide live transfers on home insurance, not auto insurance.

If you were licensed, like you claim to be, you would realize that most of the leads generated by LCN are from out of state, and useless to 220/440 agents who are only appointed to write insurance in Florida.

When you came into LCN a month after you were fired, confused about when you were getting your last check, you were wearing a Dunkin Donuts' apron. Do they sell insurance at Dunks?

Where's your office? The mop closet or the bathroom?

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